Patient care and satisfaction is our number one goal. As a prospective visitor, you should be comfortable to know that over 99% of our patients reported approval rating and full satisfaction.
Read about what some of our patients have to say about their experience at Physical Therapy Specialists.
"My progress at PTS was far superior to that of my 6 weeks at Beaumont prior to arrival at your facility. You offer better therapists, more aggressive treatment, better equipment and I have no faith I would be better now if I hadn't come to you." - H.P.
"I loved coming for treatment - the staff always seems happy to be there and be of service. They are very competent, the entire office is very organized, and I always felt that I was well taken care of every visit. Continue the good work!" - B.P.
"PTS was able to accommodate my schedule, which is very important to me in this busy, hectic world" - B.H.
"Being in upper management I understand the importance of solid teamwork. Your staff, at all levels is a great group of people. Each and every one I had worked with was willing to help the other... with a smile. Excellent team and family atmosphere." - K.A.
"It is not just a job for staff- they have a strong sense of pride in the facility, their competence and the welfare of their patients." - C.B.
"As a repeat patient, I like the fact that the same knowledgeable staff is still there. Great employee retention! Great continuance of care!" - R.T.
"Best PT facility I have even been to- Top notch quality and care." - L.B.
"The staff is always very pleasant and helpful and make you feel welcome." - A.N.
"Everything was done in a professional and coureous manner. Everyone has been cheerful and extremely helpful - all very professional and kind." - P.J.
A letter received from a local professional:
"The following comments were unsolicited and no form of payment was ever offered or would be accepted. As a board certified Psychiatrist, Neurologist and Psychoanalyst, and professor at three medical schools; I have available to me information and opportunity to select any physio-therapy program. I had a dislocated shoulder, and some nerve damage (brachial plexus). I had contact with two well-known physiotherapy facilites owned by doctors who are respected; that did not approach the combination of orthopedic and neurological problems in the way that they should have physiologically approached. A neurologist I have known for some years, who had been extensively trained and experienced in physical medicine, referred me to the only facility in the area that he believed properly deals with this combination of problems. He has no affiliation with this facility.
After a few visits to this facility, I was convinced that he was right. All the physiotherapists there have advanced degrees in physiotherapy, and many of its sub-specialities. Many of them are continuing advanced studies, even though they have more than adequate to certification. It is because of their interest in the complicated specialty that I am impressed by their neuromuscular understanding, and the support both in and out of the facility that contributes significantly to the patient's emotional participation in the healing process. All the preceding is result of observing and talking to many patients there over many months."
-Sander J. Breiner, MD, FAPA
